Secure Canadian Cloud Fax Service
Trusted by hundreds of organizations in healthcare, legal, education, government and manufacturing since 1985.
TRUSTED BY HUNDRED'S OF USERS, INCLUDING
WHY FAXCLOUD
Our cloud-based Canadian fax service replaces expensive on-prem fax server infrastructure, maintenance renewals, costly telecom and IT costs. We set up, configure your deployment, maintain your service while saving you time and money.
SERVICE
One service for all your faxing needs.
Send, receive faxes, route, forward, personal folders, message history, custom cover sheet, document repository and more
SEND / RECEIVE
Fax from our portal or any SMTP email.
Outlook, Gmail, Hotmail, Yahoo or any other modern email system.
NOTIFICATION
Know the moment a fax is sent.
You'll be notified by email when a fax has been sent or received successfully or may be incomplete. Check for notifications in your emails inbox or our portal.
SHARE
Share faxes with others
Faxes can be forwarded to subscribed users in your organization or send as a fax to a third party recipient outside your organization.
RESULTS
Users manage faxing intuitively without needing support
Retire your internal fax server and eliminate your expensive annual fax maintenance agreements,
“We used to upgrade our on-premise fax server each time there was an available upgrade. Now we've eliminated the planning, deployment and license costs.”
Fastest enablement process.
12kIT Staff can manage their domain from the FaxCloud portal easily.
Of questions answered without an analyst.
Time to train new subscriber users with limited experience.
HOW IT WORKS
Up and running in a day.
Our onboarding process will include your cover pages, subscribed users and inbound fax routing. Porting your existing fax number could take up to 7 business days.
01
Onboard your users.
We'll send you a .CSV file for you populate your users, emails address, phone contact and department information. FaxCloud sets up the system for you.
02
Your domain is setup for you
All the routing properties, cover page management and inbound routing to individual users or departments is managed for you.
03
Send & receive faxes immediately
Once your domain is setup you can begin using the system - your outside clients won't see any interruption due to switching to our service
DEMO
Watch the demo & train your users
Check out the 5-minute video below and learn the easy 3-step process to send a fax. Your customers will never know you’ve switched.
CUSTOMERS
Loved by teams who ship.
“We replaced three tools and a weekly analyst request queue with one search box.”
“FaxCloud caught a broken checkout in Germany an hour before our support inbox did.”
“Our designers ask FaxCloud more questions than our analysts do. That is the whole point.”
“The Monday digest is the only report our leadership team actually reads.”
PRICING
Start in a day & add more as you need them.
No user or long-distance fees. Pricing is calculated on average number fax pages sent/received monthly, quantity of fax #'s, portal access and retention.
STARTER
For small teams getting their first answers.
✓ Up to 3 seats
✓ 1 million events a month
✓ 50 questions to FaxCloud a month
✓ Dashboards and funnels
GROWTH
For product teams who live in their data.
✓ Unlimited questions
✓ 20 million events a month
✓ Anomaly alerts in Slack and email
✓ Retention and cohorts
✓ Monday digest
SCALE
For companies with many teams and sources.
✓ Everything in Growth
✓ Unlimited events
✓ SSO, SCIM and audit logs
✓ A dedicated success manager
FAQ
Questions, answered.
Something else on your mind? Our team replies within a few hours.
Industries we serve?
Secure Fax for Healthcare and Hospitals, HIPPA fax service, Financial Services, Legal Industry Fax Solution, Government Fax Service Canada, associations, education, secure business fax service for manufacturing and industry. When you value reliability, prompt service and a professional company that understands online fax in Canada (including your on-prem solutions) - trust FaxCloud. Consider FaxCloud your fax server replacement
Can I port my existing numbers?
Yes. Porting (aka moving your fax # to our service) is easy. We'll send you a PDF to provide us authorization to move your number(s) along with a copy of a recent telco bill listing your number(s) and we'll take care of the rest. You'll have control over the day and time the cutover takes place - your customers will never know you've upgraded your service. On average, the process takes up to 10 business days or less. If you need a new number (DID - Direct Inward Dial), we can usually provision it the same day.
Do you work with Microsoft 365 and Outlook?
Yes, we work Microsoft 365 and Outlook so that you don't have to install plugins on your client machines. You'll continue to work the way you do now. It's your choice, login to our web portal to manage your faxes and reports or simply send a fax using the SMTP email technologies you're already used to. Watch the video above to see how easy it can be to send and receive without skipping a beat.
What about Security?
Our Canadian faxing service, hosted at Microsoft Canada’s secure Azure cloud, provides virtual private access so you can send and receive faxes from any SMTP email or web-enabled computer, tablet or mobile phone to access the portal online - and the service costs less than on-premises solutions. Download our Security Brief for more details
Do you offer discounts for startups?
Companies under two years old with less than $5M in funding get 50% off Growth for the first year.
